Blocking doesn't seem to be working
Having Issues with Blocking? We've Got You Covered! Try These 4 Steps in Order. They Should Solve Most Problems. 🔄 1. Restart App Blocking The connection between Jomo and Apple’s Screen Time can sometimes encounter issues. That's why we've added a button to quickly restart app blocking. Go to the "Rules" tab, tap the (?) icon in the top-right corner, then taPopularApp picker is not working properly
If you can't use the search feature in the app picker, try the following method. Open this link from your phone. Jomo will ask you again for authorization to access screen time. Press "Continue", then "Authorize". Next, check whether the app picker works correctly.Few readers[Mac App] Blocking apps and sites doesn't seem to work
This article is for Mac users only. For iPhone users, please refer to this article. Having trouble blocking sites or apps? We're here to help. Before contacting support, please read and test all the solutions presented in this guide. If you can't find your answer, you can contact us via support chat by going to jomo.so and clickFew readersI uninstalled Jomo but apps and websites are still blocked
If you've uninstalled Jomo from your iPhone/iPad and find that certain apps are still blocked, you can follow the troubleshooting methods 1. and 2. below to unlock your apps. But first, please carefully read the three inserts that follow.Few readers[Mac App] How to grant permission to block websites on Jomo Mac?
Did you decline permission to block sites from Jomo when you first opened the browser, even though this was not your intention? No problem! We'll show you how to resolve this quickly. For Jomo to block sites, you have to give it permission. Normally, this is automatically requested when you first open your browser, once Jomo has been installed on your Mac. If you missed it or refused it, but have now changed your mind, here's how to do it: Open "System Settings ". Go to "Few readersHow to remove a blocking rule in Strict Mode?
You've activated Strict Mode on a blocking rule but you need to urgently access your apps? Don't worry, we've got you covered! Strict Mode is designed to help you focus better, not to put you in trouble. That's why we've implemented the emergency mode. Here's how to remove a blocking rule in Strict Mode: Open Jomo and go to Profile Settings Emergency Mode. A random code will be displayed on this screen. Enter this code in the text field below the code. Once completFew readersJomo is not appearing in the widgets list?
This problem may occur on some phones and is due to a bug from Apple currently under investigation. To get Jomo to appear in the widgets list, you can test the following methods: Complete the setup process, wait a few minutes and try to install the widget again Complete the setup process, turn your phone off and on and try to install the widget again Update your iOS versionFew readersFix Jomo after updating to iOS 17
After updating your device to iOS 17, the connection between Apple's Screen Time and Jomo can become very unstable. As a result, screen time reports might not be displayed in the app and sessions/conditions might not block apps or websites as they should. We've filed multiple bug reports to Apple about this issue and we are waiting for them to fix it. In the meantime, here is how you can get Jomo back on track: Force restart your iPhone (https://support.apple.com/en-gb/guide/iphoneFew readersMy screen time on Jomo is different from Apple's screen time
It's perfectly normal! Apple's screen time is based on the time during which your phone's screen is on. It includes time spent on the home screen without doing anything, when your phone turns on in your pocket, etc. Jomo's screen time corresponds to the actual time spent on apps and websites. We believe it's a more accurate depiction of your actual phone use. If you want to check that your Jomo's screen time is correct, you can go to your iPhone's settings Screen time See all activity andFew readersMy Jomo screen time does not appear
You are already on the app for a while and your data doesn't come up ? It can happen (very rarely, but still) that the screen time is not displayed onFew readersMy widget does not display the correct screen time
My widget does not display the correct screen time You may notice a difference between the screen time displayed in the Jomo widget and the application. There can be several explanations: The widget also synchronizes data from other devices If the "Share between devices" option is enabled in your phone's screen time settings, the widget can count the screen time of other devices (iPad, Mac, etc.) you own. If you want the screen time in the widget to correspond to the screen time ofFew readersPrivate browsing is not available anymore in Safari
Private browsing mode will not be accessible in Safari in the following situations: When Jomo is blocking adult content. When Jomo is blocking a website through the "Additional Options" section. This limitation is imposed by Apple, and unfortunately, there's nothing we can do to change it. If you need to block a website and it's acceptable for it to be blocked only in Safari, you can use Method 2 outlined in this article (https://help.jomo.so/en/article/how-to-bloFew readersHow to check the status of a Jomo session or condition?
Check if your condition or session is currently blocking something. Here's how to see if your session is active: Open Jomo and go to "Focus Sessions". If the session is running, you'll see a progress bar showing the remaining time and an "Active" badge. If not, you probably set the session for a different time.Few readersHow to turn on notifications on Jomo?
You didn't allow notifications when you installed Jomo, or they not seem to be working? Don't worry, we've got you covered! Notifications on Jomo aren't there to spam you all day long, they're there to create shortcuts to the application, especially if you want to take a little break during one of your sessions. Here's how to activate them : Go to Settings Notifications Jomo Allow Notifications (Remember to activate the "Urgent Notifications" option, otherwise you won'tFew readersMy app limit is not displaying the correct usage time
If your app limit is not displaying the correct usage time, here's how to fix it. Open Jomo and navigate to Rules Conditions. Tap on your app limit, scroll down, and press “Refresh condition”. You may try this multiple times. Make sure that the "Share Across Devices" option is disabled in your Screen Time settings; otherwise, your estimate may include data from your other devices. IFew readersScreen time detailed data no longer displays on iOS 16
Due to technical reasons beyond our control, Jomo can no longer display detailed activity data (such as used applications) on iOS 16. We have updated the "Home" tab for iOS 16 users to accommodate these limitations. You can still view your total screen time for today, as well as access your average weekly screen time and new statistics about time saved with Jomo. For an optimal experience, we advise iOS 16 users to update their device to iOSFew readersSome apps (not all) are not blocked by Jomo
If you have trouble blocking specific apps on your iPhone/iPad with Jomo (e.g. WhatsApp is not blocked but all other selected apps are), you can try the following procedure. Open the Settings app and go to Screen Time. Tap on "Always Allowed". Add the problematic apps to the list of always allowed apps. Go back to the previous screen then close the Settings app. Open Settings again and go to Screen Time Always Allowed. Remove the problematic apps fromFew readersOne or more popular apps (Messenger, Facebook, etc.) are blocked by Jomo but I have never selected them!
If you notice that a popular app (such as Messenger, Facebook, Spotify, etc.) is blocked by Jomo, even though you've never selected it to be blocked in Jomo, read on. To fix this issue, you need to review the blocked content for all of your sessions and conditions to ensure that you haven't selected a related web domain using Apple's native list. For example, if Messenger is blocked, check that facebook.com or messenger.com are unselected in all your blocking rules. Unselect relatedFew readersI've blocked all apps except a few, but these few aren't properly allowed
You've blocked all apps and websites with Jomo except a few, but the allowed apps are still being blocked? If you encounter this issue, check that you haven't set up overlapping restrictions in another screen time app on your iPhone/iPad. This can cause conflicts and prevent the whitelist mode from functioning properly in Jomo.Few readersI can't uninstall any app on my iPhone/iPad, why is that?
If you discover that you cannot uninstall any app on your iPhone or iPad, it is likely a side effect of using Strict Mode in Jomo. When Strict Mode is active for a rule, you will not be able to uninstall any app (including Jomo) from your iPhone/iPad. We warn you about this every time you attempt to save a rule in Strict Mode, so you can keep it in mind.Few readersEstimated screen time is not being recorded correctly
Estimated screen time is used in Jomo for features where data imported Apple's Screen Time can't be directly used, such as widgets, squads, or conditions. Generally, your estimated screen time should be almost the same as your actual screen time, with a difference of 5 to 10 minutes at most. If the difference is greater, the estimate might not be accurate. Here's how to fix it: Open Jomo, go to Profile Settings Screen Time Estimated Screen Time. Tap on "Refresh today's estimatioFew readers