• Blocking doesn't seem to be working

  Having issues with blocking? We got you covered! Please read carefully and test all the steps in the article, If you can't find your answer, you can contact us via support chat by going to the Jomo application Profile 💬 Chat with us or by email to hello@jomo.so.Popular

• Jomo is not appearing in the widgets list?

  This problem may occur on some phones and is due to a bug from Apple currently under investigation. To get Jomo to appear in the widgets list, you can test the following methods: Complete the setup process, wait a few minutes and try to install the widget again Complete the setup process, turn your phone off and on and try to install the widget againFew readers

• Fix Jomo after updating to iOS 17

  After updating your device to iOS 17, the connection between Apple's Screen Time and Jomo can become very unstable. As a result, screen time reports might not be displayed in the app and sessions/conditions might not block apps or websites as they should. We've filed multiple bug reports to Apple about this issue and we are waiting for them to fix it. In the meantime, here is how you can get Jomo back on track: Force restart your iPhone (https://support.apple.com/en-gb/guide/iphoneFew readers

• My screen time on Jomo is different from Apple's screen time

  It's perfectly normal! Apple's screen time is based on the time during which your phone's screen is on. It includes time spent on the home screen without doing anything, when your phone turns on in your pocket, etc. Jomo's screen time corresponds to the actual time spent on apps and websites. We believe it's a more accurate depiction of your actual phone use. If you want to check that your Jomo's screen time is correct, you can go to your iPhone's settings Screen time See all activity andFew readers

• My widget does not display the correct screen time

  My widget does not display the correct screen time You may notice a difference between the screen time displayed in the Jomo widget and the application. There can be several explanations: The widget also synchronizes data from other devices If the "Share between devices" option is enabled in your phone's screen time settings, the widget can count the screen time of other devices (iPad, Mac, etc.) you own. If you want the screen time in the widget to correspond to the screen time ofFew readers

• My Jomo screen time does not appear

  You are already on the app for a while and your data doesn't come up ? It can happen (very rarely, but still) that the screen time is not displayed onFew readers

• Apps are still blocked after I uninstalled Jomo or removed screen time permissions

  We understand how frustrating it can be to encounter issues like this, and we sincerely apologize for any inconvenience caused. If you've uninstalled Jomo or removed Screen Time permissions and find that certain apps are still blocked, you're not alone. Please know that this is a known (although rare) Apple Screen Time issue and is not specifically connected to Jomo. Steps to Unblocking Apps Unselect Any "Always Allowed" App Open your iPhone Settings. Scroll down and tap on "ScFew readers

• How to check the status of a Jomo session or condition?

  Check if your condition or session is currently blocking something. Here's how to see if your session is active: Open Jomo and go to "Focus Sessions". If the session is running, you'll see a progress bar showing the remaining time and an "Active" badge. If not, you probably set the session for a different time.Few readers