Articles on: Troubleshooting
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Some apps (not all) are not blocked by Jomo

If you have trouble blocking specific apps on your iPhone/iPad with Jomo (e.g. WhatsApp is not blocked but all other selected apps are), you can try the following procedure.

Open the Settings app and go to Screen Time.
Tap on "Always Allowed".
Add the problematic apps to the list of always allowed apps.
Go back to the previous screen then close the Settings app.
Open Settings again and go to Screen Time > Always Allowed.
Remove the problematic apps from the list.
Go back to the previous screen then close the Settings app.
Now, go check if apps are correctly blocked by Jomo. Resetting and restarting your phone might help (see step 1 and 3 in this article).

Updated on: 29/03/2024

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