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Estimated screen time is incorrect

Jomo estimates the overall time spent on your iPhone/iPad each day. This is used for features where data imported from Apple's Screen Time can't be used yet, like widgets, squads, or conditions.

Your estimated screen time should be within 5 to 10 minutes of your actual screen time. If it's not, here's how to fix it.

1. Your Estimated Screen Time Is Way Below Your Actual Screen Time

Open Jomo, go to Profile > Settings > Screen Time > Estimated Screen Time. Tap "Refresh today's estimation" (and "Refresh estimated time spent on excluded apps" if necessary, but not at the same time). Wait and check if your estimated screen time matches your actual screen time.
If refreshing doesn't solve the issue or it takes too long, reconnect Jomo to Apple's Screen Time by opening this link on your iPhone/iPad. Jomo will ask for authorization to access screen time. Press "Continue", then "Authorize". Check if the estimate is accurate now. You might need to do step 1 again.
Force restart your iPhone or iPad and try step 1 again.
If after reconnecting/restarting and refreshing, your estimate is still incorrect, today's data might be the issue due to the apps you used or a tracking problem. This can't be fixed right away. You'll need to wait until tomorrow to adjust your estimate manually if accuracy is important to you. Check if the estimate works properly tomorrow.

2. Your Estimated Screen Time Is Way Above Your Actual Screen Time

Your estimate may include data from other devices. In this case, repeat the following procedure on ALL YOUR APPLE DEVICES:

Go to Settings > Screen Time
Scroll to the bottom and turn off "App & Website Activity"
Restart your iPhone, iPad or Mac
Once your device has rebooted, go to Settings > Screen Time
Scroll to the bottom and turn on "App & Website Activity"
Make sure that the "Share Across Devices" option is disabled

Updated on: 14/06/2024

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