• Blocking doesn't seem to be working

  Are you having problems with app blocking? We're here to help! If you encounter a technical issue, don't worry. Try these four steps in order, and 99% of problems should resolve quickly. This article is regularly updated, and the solutions provided have been tested and verified before being recommended to you. ‎ ‎ 🔄 1. Restart the blocking The connection between Jomo and Apple's Screen Time may occasionally encounter issues. That’s why we added a button to quickly reset the bPopular

• Estimated screen time is incorrect

  Is Your Estimated Screen Time Incorrect? Here’s How To Fix It! Jomo provides an estimate of your daily screen time on your iPhone/iPad. It's used in various parts of the app where Apple's Screen Time data isn't yet accessible: blocking rules (limits, etc.), squads, widgets, and more. Your estimated screen time should closely match your actual screen time (a 5-10 minute difference is normal). If the estimate is significantly inaccurate, follow these troubleshooting steps.‎ ‎‎ ‎ ↗️ EPopular

• App picker is not working properly

  Are you experiencing crashes with the app selector? Follow the steps in this article. The app selection screen may present some instabilities (frequent crashes, inability to view a category, empty lists...). We have reported these technical issues to Apple and are awaiting fixes from them. These issues are common across all screen time applications, as this screen is provided by Apple. In the meantime we've found (thanks to our researchSome readers

• How to remove a blocking rule in Strict Mode?

  You’ve enabled Strict Mode but have an emergency? Don’t worry, we’re here to help! Strict Mode is designed to help you stick to your blocking rules, not to make things difficult for you. With emergency mode, you can remove a rule in Strict Mode in case of a major issue. For security reasons, emergency mode cannot be disabled. ⠀ ❌ How to remove a blocking rule in Strict Mode?Some readers

• [Mac App] Blocking apps and sites doesn't seem to work

  This article is for Mac users only. For iPhone users, please refer to this article. Having trouble blocking sites or apps? We're here to help. Before contacting support, please read and test all the solutions presented in this guide. If you can't find your answer, you can contact us via support chat by going to jomo.so and clickFew readers

• I uninstalled Jomo but apps and websites are still blocked

  You've removed all your rules or uninstalled Jomo, but some apps are still blocked? We're here to help! Screen you might see for blocked apps. Not this one? Follow Step 1. We know it can be frustrating to face issues like this, and we apologize in advance. However, please note: This bug is related to a malfunction in iOS (Apple). When the app is uninstalled, the communication between Jomo aFew readers

• [Mac App] How to grant permission to block websites on Jomo Mac?

  Did you decline permission to block sites from Jomo when you first opened the browser, even though this was not your intention? No problem! We'll show you how to resolve this quickly. For Jomo to block sites, you have to give it permission. Normally, this is automatically requested when you first open your browser, once Jomo has been installed on your Mac. If you missed it or refused it, but have now changed your mind, here's how to do it: Open "System Settings ". Go to "Few readers

• Some apps are not blocked by Jomo

  Some apps aren't blocked by Jomo? We are here to help! If you're having trouble blocking specific apps on your iPhone/iPad with Jomo and have already done the following: Ensured that you've selected the apps correctly. Confirmed that your rule is displayed as "Blocking" in Jomo. Force restarted your phone and reconnected Jomo to Apple's Screen Time. Next, follow the additional troubleshooting steps beFew readers

• My limit is not displaying the correct usage time

  Is your time limit not working or has it stopped working? We're here to help! Time limits on Jomo rely on Apple’s Screen Time data. Occasionally, incorrect data is sent to Jomo, often due to bugs in Screen Time. These bugs are rare, but they may happen more often on some devices. For transparency, we label the limits as "BETA" while awaiting fixes from Apple. In the meantime, follow the steps below if you're having trouble with your time limit. ‎‎ ‎ ↘️ The usage time shown in my lFew readers

• My widget does not display the correct screen time

  Noticed a Time Difference Between Your Goal in the App and in the Widget? Here’s the Explanation! While the times are supposed to be identical, there may be instances where this is not the case. So, what’s happening and how do you fix it? 💥 The Widget Synchronizes Data from Other Devices The widget uses an "estimated" screen time calculated by Jomo, which sums up the time spent on each app. However, this calculation may be disrupted by native iPhone features, such as "Share AcrossFew readers

• Private browsing is not available anymore in Safari

  Private browsing on Safari is no longer available since installing Jomo? Here's why! Depending on the blocking rules you've set up on Jomo, certain settings on your iPhone may change, including private browsing on Safari. Let us explain more! ‎ ‎ 🕵️ Why is private browsing on Safari disabled? If you've activated one of the following rules or options, private browsing on Safari will be automatically disabled: Blocking adult content A rule blocking websites across all browsersFew readers

• One or more popular apps (Messenger, Facebook, etc.) are blocked by Jomo but I have never selected them!

  If you notice that a popular app (such as Messenger, Facebook, Spotify, etc.) is blocked by Jomo, even though you've never selected it to be blocked in Jomo, read on. To fix this issue, you need to review the blocked content for all of your sessions and conditions to ensure that you haven't selected a related web domain using Apple's native list. For example, if Messenger is blocked, check that facebook.com or messenger.com are unselected in all your blocking rules. Unselect relatedFew readers

• My screen time on Jomo is different from Apple's screen time

  Isn't your screen time on Jomo the same as your screen time on Apple? We'll explain! The great strength of Jomo is that it presents you with a more faithful screen time than Apple's, which explains why sometimes the two differ. What do you mean, more accurate? Yes, via Screen Time, Apple recovers the time during which your phone is switched on. But this doesn't mean it's actually being used. For example, when you've stopped using it, put it down, but not locked it. You can't call that screenFew readers

• I can't uninstall any app on my iPhone/iPad, why is that?

  You wanted to uninstall an app, but this option is no longer available? We're here to help. You were cleaning up your phone when you discovered that you could no longer uninstall an app from your device. Don't panic, it's a Strict Mode security, applied to one of your blocking rules. 🤔 Why does Strict Mode prevent me from deleting my apps? At Jomo, we don't do anything without your consent. When you added this rule, along with Strict Mode, we sent back an alert to warn you that aFew readers

• Fix Jomo after updating to iOS 17 or iOS 18

  Updated your iPhone to iOS 17 or iOS 18 and experiencing some technical issues with Jomo? We’ve got you covered! After a major iOS update, your iPhone and certain apps, including Jomo, might experience some slowdowns. Don’t worry! We've anticipated this and found simple ways to get things running smoothly again! 🔌 Restart Your iPhone or iPad As simple as it may seem, just restarting your iPhone can fix a lot of problems.Few readers

• My Jomo screen time does not appear

  Is the home screen stuck loading, showing no data, or having errors? We've got you covered! Jomo retrieves data from the Screen Time system, and sometimes the connection between the two can experience some slowdowns. But don’t worry, we have a solution for this! 🌱 First day on Jomo? If you're new to the app, it's normal that Jomo doesn’t show any data yet. This is normal. The connection with Screen Time is not retroactive, but immediate. This means Jomo is unaware of any data fFew readers

• Jomo is not appearing in the widgets list?

  You wanted to add a widget but Jomo doesn't appear in the list? We'll explain! Due to a recent bug introduced by a new version of iOS, Jomo may not appear in the list of available widgets. Don't worry, nothing serious! 🪄 Forcing Jomo to appear Here are the two methods that have worked so far: Complete the onboarding process. Wait a few minutes, then try to install the widget agaFew readers

• I've blocked all apps except a few, but these few aren't properly allowed

  You blocked all apps except a few, but the allowed apps are still blocked? Here’s what to do! Recently, a 🐞 bug (unrelated to Jomo) has caused this issue for some users. This is actually due to a conflict between one or more Screen Time apps installed on your device. The result? Apps that are supposed to be allowed are not, and a screen with "Restricted Access" appears on them. Don't worry; we know how to fix it! (https://storage.crisp.chat/users/helpdesk/website/3219039fc179d800/Few readers

• How to turn on notifications on Jomo?

  You Declined Notifications When You Joined Jomo, or They Don’t Seem to Work? We’re Here to Help! Like many of you, we dislike spammy notifications! That's why, on Jomo, notifications are designed to help you and are 100% customizable. 🔔 How to Enable Notifications on Jomo? To enable notifications after installing Jomo, follow these steps: Open the Settings on your iPhone. Go to Notifications Jomo. Tap on “Allow Notifications.”Few readers

• Screen time detailed data no longer displays on iOS 16

  Your Home Screen on Jomo Isn't Showing App Details Anymore? Here’s What to Do! When updating from iOS 16 to iOS 17, some technical changes were made to Screen Time, specifically regarding data transmission. Although we did our best to fix this technical issue, we currently have no official fix from Apple. (https://storage.crisp.chat/users/helpdeFew readers

• How to remove "Restricted" from my apps?

  You Set a Blocking Rule with Jomo, and "Restricted Access" Appears Even Though This App Wasn't Affected? Here's the Explanation! To keep it simple and short: by blocking certain domains or subdomains, you prevent some services from functioning properly. And since it doesn’t have all the necessary elements, your phone decides to block it and automatically displays "Restricted Access." ‎ ‎Few readers