Limits are calculated based on the screen time data provided by Apple’s Screen Time. Sometimes, the data sent by Apple may be incorrect due to a bug on their end. In those rare cases, limits may not work as expected in Jomo.

My apps didn’t get blocked even though I went over my time limit

Refresh the limit

1. Open Jomo > Rules.  
2. Open the limit.  
3. Scroll down and tap Refresh.  
4. Wait a few seconds.  
5. Repeat if it doesn’t work the first time.

Remove restrictions outside of Jomo

1. If you’ve installed another screen time app, we recommend removing its restrictions or uninstalling the app to avoid conflicts.
2. If you’ve set any limits or downtimes directly in Screen Time (from your Settings), we suggest removing them as well.

Screen Time is a sensitive system that doesn’t handle multiple services very well. If other apps are using it too, it can interfere with how Jomo works.

Select both Apps AND Websites

If you’ve set a time limit for services like Instagram.com or  Reddit.com, make sure to also include the corresponding apps along with the websites. Depending on the site, Apple might associate the screen time with the app instead of the URL. To avoid issues, it’s best to always include both.

Reconnect Jomo to Screen Time

1. Open this link from your iPhone / iPad.  
2. When Jomo asks for permission, tap Allow.  
3. Go to Rules > ?.  
4. Tap Reset Blocking.

Try the alternative monitoring method

If you frequently run into issues with limits, we recommend forcing Jomo to use our second monitoring method.

1. Open Jomo > Rules.  
2. Open your limit.  
3. In the More section, turn off Monitor Real-Time Usage.  
4. Confirm, then tap Refresh.

My apps got blocked even though I didn’t exceed my time limit

If your limit shows more time than expected, it may be because Screen Time synced data from another device.

1. Open Settings.  
2. Tap Screen Time.  
3. Turn off Share Across Devices.

The changes will take effect within 24 hours. If the problem continues, we recommend fully disabling Screen Time on your other devices (especially your Mac — a known bug is under investigation).

1. Open Settings / System Settings.  
2. Click on Screen Time.  
3. Click Turn Off App and Website Activity.

Updated on: 16/07/2025