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App picker is not working properly

The app selection screen may present some instabilities, frequent crashes, inability to view a category, empty lists... We have reported these technical issues to Apple and are awaiting fixes from them. These issues are common across all screen time applications as this screen is provided by Apple.

In the meantime, we've found —thanks to our research and our community, several solutions.

🔌 Reconnecting Jomo to Screen Time

The link between Jomo and Apple's Screen Time might stop working properly. The best solution is to restart the connection.

Open this link from your phone
When Jomo asks for authorization to access Screen Time, press Continue, then Authorize.
Check that the selector is now working properly

✂️ Copy and paste the entire app/website name from Notes

As far as we know, the picker crashes when too many results appear at once. If you can't select an app or website because the picker crashes as you type, try this:

Open the Notes app on your iPhone/iPad.
Type the app, site name or category.
Copy it.
Return to Jomo.
Paste the copied text into the selector.
The app or site should now appear without crashing.

🎙️ Use voice dictation

If typing completely crashes the selector, favor voice dictation to find the application of your choice. Please note, to benefit from the search bar, your device must be running iOS 16.4 minimum.

Press the 🎙️ icon in the search bar
Enter the name of the desired application or site
Select the app or site from the results

🛠️ The 🎙️ icon doesn't appear? Remember to activate voice dictation from your iPhone settings. To do so, open Settings > General > Keyboard > Activate dictation.

Updated on: 29/01/2025

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