Looking to cancel your Jomo Plus subscription? We're here to help.

It can happen... We'll be disappointed, but we won't hold you back against your will. Here's how to cancel your subscription (monthly and yearly, lifetime purchase not affected and non-refundable). All purchases are made via the App Store (iTunes), so it's via the App Store that you'll need to cancel your current subscription. Please note that if you have activated notifications on your App Store account, Apple will send you an automatic e-mail to inform you of the end of the trial period (before billing).

⚒️ Having technical problems? We're here to help. Feel free to ask us your question via our chatbot available from the app, Profile > Chat > Chat with us!

💡 Missing a feature? Don't worry, you can always suggest it to the team and our community. Some may already be under development.

📲 Cancel via the Jomo application

On Jomo, go to “Profile”.
Go to “Manage your Jomo Plus subscription”.
Then press “Manage in App Store”.
Tap Jomo, then tap “Cancel subscription”, then “Confirm”.

🍎 Cancel directly from the App Store

Go to the App Store, then press its profile icon
Go to “Subscriptions”, then choose “Jomo” from the list
Press “Unsubscribe”, then “Confirm”.

🧾 Find subscriptions in Jomo

If you'd like to subscribe or re-subscribe, we've placed several inserts in the app. You'll find one of them in your Profile. You can also check the status of your subscription from your settings, accessible from your profile.

💜 What are the different Jomo Plus subscriptions?

Jomo Plus is available in two subscription categories: individual and family. The individual subscription is for exclusive use and is available from $6.99/month, $29.99/year or as a one-off purchase at $99.99. The Jomo Plus Family subscription covers 6 devices and is available from $11.99/month, $59.99/year. Learn more about prices

🎓 There is also a student discount (subject to a valid card or document proving enrolment in a university course). You can apply here

All payments are presented in USD. Some additional taxes can be applied. Payments and refunds are 100% managed by Apple.

Updated on: 22/08/2024