How do I get a refund for my Jomo Plus subscription?
You can request a refund directly from Apple by following the instructions on this official article from Apple.
We are sorry to see you go, if there is anything we can do to change your mind, feel free to reach out to us (Profile > Messages > Chat with us)!
Jomo subscriptions are only available through the App Store. When you take a Jomo subscription, you are actually purchasing it from Apple on the App Store. This means that Apple processes all individual payments, and Jomo is not able to grant refund requests on their behalf. We receive our share at the beginning of each month through the payment of "royalties".
No worries, requesting a refund from Apple is a very quick and smooth process. It takes less than a minute, and if you don't abuse it, you are assured to get a refund in a very short time (~48-72h).
We are sorry to see you go, if there is anything we can do to change your mind, feel free to reach out to us (Profile > Messages > Chat with us)!
Wait, why do I have to ask Apple for a refund?
Jomo subscriptions are only available through the App Store. When you take a Jomo subscription, you are actually purchasing it from Apple on the App Store. This means that Apple processes all individual payments, and Jomo is not able to grant refund requests on their behalf. We receive our share at the beginning of each month through the payment of "royalties".
No worries, requesting a refund from Apple is a very quick and smooth process. It takes less than a minute, and if you don't abuse it, you are assured to get a refund in a very short time (~48-72h).
Updated on: 03/04/2024
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