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> Fetch the complete knowledge base index at: https://help.jomo.so/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Some apps are not blocked by Jomo

In this article, you’ll find all the information and guidance you need if your apps are not being blocked when they should be. Please read the instructions carefully.


![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/english_qaj9fj.png =597xauto)
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If your apps aren’t being blocked properly by Jomo, there could be a few different reasons. **Before anything else, please double-check the following**:

1. That the apps **are correctly selected** in one of your rules in Jomo.  
2. That the blocking rule is currently in a `Blocking` status (Active Rule).

## ${color}[#000000](**What Should I Do If an App Refuses to Block?**)

###### Reconnect Jomo to Screen Time:

1. [__Open this link from your iPhone or iPad__](jomo://resetScreenTimeAuthorization).
2. When Jomo shows the permission prompt, tap **Continue** (Allow).
3. Go to **Rules**, then tap **?**.
4. Tap **Reset blocking**.

###### Force Restart Your iPhone:

A force restart clears the device cache. It does not affect your data or performance.

1. Quickly press **Volume Up**.
2. Quickly press **Volume Down**.
3. Press and hold the **Side button**.
4. When the Apple logo appears, release it.

**Want to learn more?** [__Check out Apple’s full article.__](https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios)


###### Reselect the Content to Block:

1. Open **Jomo**.
2. Go to **Rules**.
3. Tap your rule.
4. Tap the **Block** section.
5. Deselect, then reselect your apps.
6. Confirm by tapping **✓**.
7. Check whether the apps are now blocked.

If this doesn’t work, try the following method.

###### Deselect the Apps from Always Allowed:

1. Go to the iPhone **Settings** app.
2. Go to **Screen Time**, then **Always Allowed**.
3. Add the apps that should be blocked.
4. Fully close **Settings**.
5. Reopen **Settings** ▸ **Screen Time** ▸ **Always Allowed**.
6. Remove the apps that should be blocked.
7. Fully close **Settings**.
8. Check whether the apps are now blocked.


![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/block-7_v7ugkq.png =730xauto)

###### Check That Fewer Than 49 Websites or Apps Are Selected:

For technical reasons, **Screen Time does not allow more than 49 websites and 49 apps to be selected at the same time.** If several rules are running at the same time and block more than 49 items in total, **only 49 items will be blocked.**

If you are close to the limit:

1. Reduce the number of items being blocked.
2. Prefer selecting categories directly.