> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.jomo.so/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How To Manage or Cancel Jomo Plus Subscription?

In this article, you’ll find all the information related to your **Jomo Plus** subscription: changing plans, canceling, getting a refund, getting a student discount, and more. We recommend taking your time and carefully following the instructions.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/english_qaj9fj.png =597xauto)
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## ${color}[#000000](**How does the 3-day free trial work?**)

⚠️ The 3-day free trial is only available on the **annual plan** and only **during onboarding**. Once used, it cannot be renewed.

###### To activate it:

1. [Download Jomo for free](https://app.jomo.so/) on the App Store.
2. Open Jomo.
3. Tap **Get Started**.
4. When the paywall appears, select **12 Months**.
5. Tap **Try free for 3 Days**.
6. Enable notifications to receive a reminder 24 hours before it ends.

🚩 If you do not cancel it yourself, you will be automatically charged **$29.99** by Apple or via our payment system (**Stripe**, price may vary depending on your region). **The team cannot cancel the subscription for you under any circumstances.** The subscription renews automatically on the anniversary date.

## ${color}[#000000](**How do I cancel my subscription?**)

Only active subscriptions can be canceled.

**If you subscribed via the App Store:**

1. Open **Jomo**.
2. Go to **Profile** ▸ **…** .
3. Tap the **Manage** button on the subscription card.
4. Tap **Manage** again.
5. In the App Store, on Jomo, tap **Cancel Subscription**.


![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/plus-1_7sr8sy.png =730xauto)

**If you subscribed via our website:**

1. [Open this link on your device.](https://billing.stripe.com/p/login/aFa28q5TSc8E1yWbeZgnK00)
2. Log in with your **Jomo account.**
3. Cancel your subscription.

## ${color}[#000000](**How can I get a refund?**)

According to App Store policies, subscriptions older than **30 days** are no longer eligible for a refund. Please make sure your request meets this condition.

**If you subscribed via the App Store:**

1. Sign in at [**reportaproblem.apple.com**](http://reportaproblem.apple.com/)
2. Tap **I’d like to**, then select **Request a refund**.
3. Choose a reason.
4. Tap **Next**.
5. Select **Jomo**.
6. Tap **Submit**.


![Since we’re the developers of the app, we don’t have a Jomo subscription, so I used another app as an example. But of course select Jomo](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/plus-2_y71ro7.png =730xauto)

All refunds for App Store purchases are handled by Apple. They usually process requests **within 72 hours**. **If Apple rejects your request**, **the Jomo team cannot override their decision.**


**If you subscribed via our website:**

1. Contact us at [**hello@jomo.so**.](mailto:hello@jomo.so)
2. Provide your email (used for your Jomo account) and proof of purchase dated **within 30 days**.

## ${color}[#000000](**How do I use a promo code?**)

In Jomo, there are two types of codes: **referral codes** and **promo codes**.

* **Referral codes** give you 14 days of Jomo Plus (shared by influencers or other users).
* **Promo codes** give you a percentage discount (shared by the Jomo team in specific cases).

**If you have a promo code from the team:**

1. [Open this link on your device.](https://billing.stripe.com/p/login/aFa28q5TSc8E1yWbeZgnK00)
2. Log in with your **Jomo account.**
3. Enter the promo code in the dedicated field.
4. Complete the payment.

**If you have a referral code:**

1. Open **Jomo**.
2. Go to **Profile ▸ … ▸ Enter a referral code**.

## ${color}[#000000](**How do I apply the student discount?**)

The student offer gives **50% off the annual plan**. **Monthly and Lifetime plans ARE NOT eligible**. To apply, complete our form and provide a valid student ID (or equivalent proof). 🚩 [Access the discount](https://tally.so/r/m6LaMP)
**Once approved:**
1. Open the link provided in the confirmation email.
2. Complete the purchase with the discounted price.
**The discount can be renewed, but you must reapply each year with updated proof.**

## ${color}[#000000](**How do I get an invoice for my purchase / subscription?**)

The team cannot generate custom invoices. Please make sure to enter the correct details at checkout.

**If you subscribed via the App Store:**

1. Open the **App Store**.
2. Tap your profile icon (top-right).
3. Tap **Purchase History**.
4. Find **Jomo** (adjust filters if needed).
5. Select the purchase.
6. Under **More Options**, tap **Resend Receipt**.


![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/plus-3_4lomcn.png =730xauto)

**If you subscribed via our website:**

1. [Open this link on your device.](https://billing.stripe.com/p/login/aFa28q5TSc8E1yWbeZgnK00)
2. Log in with your Jomo account.
3. Download your invoice.