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# How To Fix Blank or Unresponsive App Icons on iPhone?

When you add or remove a session that has Strict Mode enabled, some system apps (preinstalled by Apple on all iPhones) may turn white or become unresponsive, meaning you can’t tap them to open. Don’t worry—*we’ve identified the issue, reported it to Apple, and found a way to fix it in just a few taps.*


![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/ba-1_18fwy2m.png =790xauto)

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# **What’s happening (simply)?**

When you enable Strict Mode, the “Anti-uninstall” protection is automatically activated. This prevents apps installed on your iPhone from being deleted.

This action forces the iPhone to remove the “Remove App” option when you long-press on any app icon. Since iOS 26.2+, this can “break” the icons of some system apps (Books, Camera, Clock, Notes, etc.). This happens every time the schedule restarts and reapplies this protection—*whether it’s with Jomo or any other screen time app (we tested the most popular ones to confirm this)*.

**However, in some cases, this can also happen without any connection to Jomo.** For example, this happens to me personally: when my iPhone activates the “Sleep” Focus mode (which reorganizes my apps), it consistently breaks the Books app ... 😑

| In all cases, note that the app itself is not broken—you can still access it via Spotlight or the App Library. No worries: it’s really just the app icon that’s stuck in a strange state.


![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/ba-7_1j1657m.png)

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# **What should you do in this case?**

Here's how to fix broken app icons (white or unresponsive)
*In “Clear” mode (transparent, Liquid Glass icons), they turn white. In “Default” mode (colored icons), they become inactive.*

### Restart Your iPhone

1. Press and hold **Volume Up** + **the Lock button** (on the right).  
2. Slide to power off.

### Remove the app from the Home Screen (not from the phone) and add it back.
 
1. On the page with the broken app, long-press on any app icon (**except the broken one**).  
2. Once the “**–**” appears in the top-right corner, tap the “**–**” on the broken app.  
3. Select “**Remove from Home Screen.**”  
4. Then open the **App Library** (the last screen on the far right).  
5. Type the name of the broken app.  
6. **Long-press** on the app icon (until the menu appears).  
7. **Drag** the app icon back to the Home Screen page of your choice.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/ba-2_1bh7cpr.png =725xauto)

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/ba-3_1v49t2z.png =728xauto)

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/ba-4_vn8ihn.png =731xauto)

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/ba-5_koiv3y.png =728xauto)


### Avoid enabling the “Anti-uninstall” protection  

1. When you enable Strict Mode, uncheck **“Lock uninstalling Jomo and other apps.”**

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/ba-6_148j8ji.png =724xauto)

|| ☝️ Whenever you make changes,__&#160;always remember to restart your iPhone__. This helps reset everything properly.

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# **What is Jomo doing to fix this?**

Our team has identified and successfully reproduced the bug. **We’ve sent screenshots, explanations, and sysdiagnoses to Apple to report the issue and request a fix as soon as possible. **We’re waiting—*just as impatiently as you are*—for their response and a solution! 🤞

