> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.jomo.so/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Fix App Limits That Aren’t Working?

In this article, you’ll find all the useful information you need about Time Limit issues: time going over the limit while apps are not blocked, apps being blocked even though the limit has not been reached, and more. We recommend taking your time and carefully following the instructions.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/english_qaj9fj.png =597xauto)
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## ${color}[#000000](**How to Fix Apps Blocking Too Late?**)

###### Refresh the Limit:

1. Open **Jomo**.
2. Go to **Rules**, then tap your limit.
3. At the bottom, tap **Refresh**.
4. Wait a few seconds. Repeat if needed.

###### Remove Restrictions Outside of Jomo:

1. **Uninstall all other screen time apps.** Even if you don’t use them, they can create conflicts with Jomo.
2. Turn off Screen Time restrictions, such as **App Limits** and **Downtime**. These can create conflicts with Jomo.

###### Select the Website in Addition to the App:

1. Open **Jomo**.
2. Go to **Rules**, then tap your limit.
3. In **Block**, select both the app and the website, for example, Instagram and `instagram.com`, or Reddit and `reddit.com`.
4. Confirm by tapping **✓**.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/limit-2_vn4ywz.png =730xauto)

###### Reconnect Jomo to Screen Time:

1. [Open this link on your iPhone.](jomo://resetScreenTimeAuthorization)
2. When Jomo shows the permission prompt, tap **Allow**.
3. Go to **Rules**, then tap **?**.
4. Tap **Reset blocking**.

###### Turn Off Real-Time Tracking:

Jomo uses two tracking methods for limits. If one of them isn’t working correctly, use the other one instead.

1. Open **Jomo**.
2. Go to **Rules**.
3. Tap **?**, then scroll all the way down and turn off **Real-time tracking**.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/limit-3_r7rabh.png =730xauto)

###### Use a Lock Instead of a Limit

If none of the methods above worked, we recommend setting up a Lock. This blocking method does not rely on the same technology and is **much more reliable.**

**Lock vs. Limit:** the app is blocked by default. By allowing Unlocks, you can get a total amount of allowed time similar to a Limit. Depending on the number of allowed Unlocks and the maximum duration of each Unlock, you should be able to match the time from your limit.

1. Open **Jomo**.
2. Go to **Rules**, then tap **Start blocking**.
3. Choose **Lock an app**.
4. Tap **Choose an app**, then select your app from the list.
5. Tap or **+** to add Unlocks per day.
6. Tap **For 5 min each time** to change the maximum duration of an Unlock.
7. Tap **Wait to unblock** to change the friction.
8. Tap **Add** to add it.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/limit-4_o91gl0.png =730xauto)

## ${color}[#000000](**How to Fix Apps Blocking Too Early?**)

You can follow all the previous instructions, along with this one.

###### Prevent Other Devices from Counting Screen Time for the App:

1. Open the iPhone **Settings** app.
2. Tap **Screen Time**.
3. Turn off **Share Across Devices**.

The change will only take effect **24 hours later.** If the issue still persists, please completely turn off Screen Time on the second device, **especially if it’s a Mac.**


![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/sac-1_1qs13ic.png =730xauto)