> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.jomo.so/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to create an account on Jomo?

**Creating an account is optional when signing up.** To respect your privacy, Jomo only collects the minimum amount of data.

However, to share your subscription across multiple devices or avoid losing it when switching devices, **we strongly recommend creating a Jomo account.**


![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/translate_1y03ebq.png =888xauto)
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# **How do I know if I already have an account?**

1. Open **Jomo** > **Profile.**  
2. Tap `Settings`

**If you see a photo and an email **→ You have an account.  
**If there's no photo or email** → You don’t have an account.
**If Jomo returns an error during the `Sign In`process **→ You don’t have an account. 
![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/1/9/3219039fc179d800/account-do_cx810v.png =615xauto)

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# **How do I create an account?**

### Already in the app

1. Open **Jomo** > **Profile.**  
2. Tap `Settings`  
3. Tap `Sign In / Sign Up`

**Important**: If you already have an account and sign in, **your guest account and its rules will be deleted.**

### New user

1. Open **Jomo**. 
2. Tap `Get Started`. 
3. Follow the flow and finish it.
4. Tap `Settings`  
5. Tap `Sign In / Sign Up`

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# **I signed up with Apple Sign In. What should I do?  **

When signing in on a new device, Apple will automatically link and fill in your data for you.

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# **How do I change the email linked to my Jomo account?**

Jomo never sends marketing emails. The only emails you’ll receive are replies from our support team (since requests are handled asynchronously, this is how we’ll reach you).

1. Open **Jomo** > **Profil**e.  
2. Tap `Settings`  
3. Next to your name, tap `Edit`  
4. Change the email  
5. Tap `Save`  
6. Follow the instructions

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# **How do I log out of my Jomo account?**

1. Open **Jomo** > **Profile**.  
2. Tap `Settings`  
3. Scroll down and tap `Log out`

**Note: Logging out will erase all your data.**

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# **How do I delete my Jomo account?**

1. Open **Jomo** > **Profile**. 
2. Tap `Settings`  
3. Scroll down and tap `Delete Account`

**Note: Once deleted, your account cannot be recovered.**